Reliable and Affordable
Exabar Telecom has many years of experience in delivering fully managed Cloud Based IP PBX (Phone Systems) Services, Cloud Based Call Recording service, Cloud Based Contact Center and Call Center Services and much more.
Exabar Telecom provides it all on an affordable monthly subscription service.
Exabar Telecom’s Cloud Based Contact Center Services are easy to deploy with little or no business disruption. Gone are the days of Business Owners having to come up with large sums of cash upfront to pay for a box that sits in the back gathering dust and requiring constant expensive maintenance and updates.
Real Time Agent Monitoring – Take Control Of your Call Center
Exabar Telecom is proud of our Business Relationship with strategic Partner Loway. Based in Stabio Switzerland, Loway is the creator of QueueMetrics, a contact center monitoring and reporting software. Loway also created The Wombat Dialer, a state-of-the-art Predictive Dialer solution. Exabar is considered the Premier Reseller of Loway's products in the United States and offers both QueueMetrics and Wombat Dialer as Cloud based service offerings. Agents and Supervisors can access these great tools from anywhere that they have Internet Access! Taking advantage of these fantastic tools while working from a remote Home Office is a snap!
Over 150 Stock Reports!
Whether you have 5 Agents or 50, working from home or a dedicated contact center office, you can “see” everyone “At a glance”. Who is on the phone, how many agents are on break or on pause. Easily “Listen in” or barge a call with a mouse click.
How many calls have Agents taken so far today? How many outbound calls did a specific agent make this week? How many calls have gone unanswered today, this week, this month, year to date? If you do not have this type of critical information at your fingertips you are effectively “Flying While Blind”.
Wombat Dialer
Used in thousands of contact centers worldwide, Wombat Dialer offers a broad range of integrated services and features:
- Works with your existing Asterisk PBX
- Easy, automated installation
- High scalability: from one to hundreds of outbound lines on multiple servers
- Runs multiple prioritized campaigns in parallel
- Pervasive security model with extensive auditing capabilities
- Programmable handling of calls that do not complete
- Easy to integrate through its HTTP API
Strong real-time monitoring capabilities - Runs locally - you do not have to depend on third-party services
- Provides a set of "building blocks" so you can create custom-tailored solutions
- Available in English, Russian, Spanish and Italian language
- Free e-mail Customers Support within the license duration period
- Free product updates within the license duration period
Please take a minute to call or text us now at 512-354-1505.
We look forward to visiting with you!
Exabar Telecom cloud based VOIP solutions provide the highest quality service at the lowest prices.
From hosted VoIP phone service to hosted contact and call centers, our services are easy to use, incredibly advanced and less expensive than traditional solutions.